Real UK SMEs. Real results.
Real relief.
THE BEFORE
The operations team was managing devices across three office locations with a shared spreadsheet and an email-based offboarding checklist that was frequently incomplete. When a senior account manager left unexpectedly, it took three weeks to confirm her laptop had been returned and wiped. Three weeks of limbo. Three weeks of quiet anxiety that something had been missed.
WHAT THEY DID
Implemented Equipped across all three sites in a single day. Migrated existing spreadsheet data using Equipped's import tool. Built a customised offboarding workflow with device collection confirmation, remote wipe, and account closure - all tracked and timestamped.
"The peace of mind is worth it on its own. I think I actually slept better the week after we set up Equipped, which tells you something about how much I'd been carrying before."
THE RESULTS
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Full device visibility across 3 sites within 24 hours of setup
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Average offboarding time reduced from 3+ weeks to under 48 hours
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Zero outstanding device issues at their next quarterly IT review
THE BEFORE
This fast-growing fintech business was hiring 3–5 people per month. IT onboarding was handled differently every time - sometimes by the founder, sometimes by the office manager - with no consistent checklist. New starters regularly had to wait for access to essential tools on their first day. The business cared deeply about people, but felt they were failing them at the first impression.
WHAT THEY DID
Used Equipped to build a standardised onboarding workflow. Every new hire now triggers an automatic checklist: device assignment, software installation, account provisioning, MDM enrolment, and security policy application - all completed before the start date.
"We're hiring constantly. Equipped means IT onboarding has just become a process, not a headache. That matters enormously when you're scaling fast and every first impression counts."
THE RESULTS
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100% of new starters in the last 6 months had a fully prepared desk on day one
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Onboarding IT admin time reduced from a full day to under 90 minutes
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First-week productivity improved (measured via internal survey)
THE BEFORE
This professional services business was preparing for its first cyber insurance renewal and discovered it couldn't answer basic questions about its device security posture. No formal audit trail. No confirmed device wipe history. No documented offboarding process. The questions were reasonable, but there were no clean answers.
WHAT THEY DID
Implemented Equipped with a focus on audit trail and compliance features. Worked with the Equipped team to establish a complete, documented process going forward.
"Our insurer asked to see evidence of our device management practices. We sent them a report from Equipped. It was the easiest part of the renewal by a square mile!"
THE RESULTS
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Passed cyber insurance renewal with a documented device security report
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Full audit trail established for all 85 devices within two weeks
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IT compliance became a standing board-level agenda item, backed by Equipped data
More from Equipped customers
"I'd been putting off sorting our device management for two years. I set up Equipped in an afternoon. I wish I'd done this sooner ."
"We had a staff member leave under difficult circumstances. I needed to be certain everything was closed immediately. Equipped let me confirm it within the hour, with a full documented record. That certainty was everything."
"Equipped is the first IT tool we've used that actually feels like it was built for a business our size. That sounds like a low bar. You'd be surprised how rare it is."
Your story starts here.
Join the growing number of UK SMEs who've taken IT off their worry list for good.